PRIVACY POLICY

DiCerVe

Effective Date: 15 April 2026
Last Updated: 15 May 2026

1. Introduction

Welcome to DiCerVe.

DiCerVe (“Company”, “we”, “our”, “us”) is committed to protecting the privacy, confidentiality and security of all users of the DiCerVe platform, website and associated services.

This Privacy Policy explains how we collect, use, process, disclose, store and protect personal and business information when users access or use the DiCerVe platform and related services.

By accessing or using the DiCerVe website, platform or services, you acknowledge that you have read, understood and agreed to this Privacy Policy.

2. About DiCerVe

DiCerVe is a B2B verification platform that enables organisations to:

• Verify employee credentials

• Verify vendors and suppliers

• Issue verifiable certificates

• Maintain trusted business verification records

• Access related verification and compliance services

3. Information We Collect

We may collect the following categories of information:

3.1 Personal Information

• Name

• Mobile number

• Email address

• Address

• Government-issued identification details

• Date of birth

• Educational and employment details

• Professional information

• Profile photographs

• KYC-related information

3.2 Business Information

• Business name

• Registration details

• GST details

• PAN information

• Business addresses

• Vendor information

• Employee information

• Verification-related documents

3.3 Technical Information

• IP address

• Browser type

• Device information

• Operating system

• Usage statistics

• Cookies and tracking information

• Login records

3.4 Verification Data

Information submitted for verification purposes including:

• Employee credentials

• Vendor records

• Certificates

• Employment history

• Identity verification data

• Uploaded documents

4. Purpose of Collection

We collect and process information for the following purposes:

• Providing verification services

• Conducting identity and credential verification

• Vendor and supplier validation

• Issuing verifiable certificates

• Customer onboarding

• Account management

• Service improvement

• Customer support

• Fraud prevention and risk management

• Legal and regulatory compliance

• Internal analytics and reporting

• Communication and notifications

• Marketing and promotional communications (where permitted)

5. Legal Basis for Processing

We process personal and business information based on:

• User consent

• Contractual necessity

• Legitimate business interests

• Legal and regulatory obligations

• Fraud prevention and security requirements

6. Data Sharing and Disclosure

DiCerVe may share information with:

• Verification partners

• Technology service providers

• Payment gateway providers

• Legal and regulatory authorities

• Compliance agencies

• Professional advisors

• Cloud hosting and infrastructure providers

Information shall only be shared to the extent reasonably necessary for providing services, compliance or operational purposes.

DiCerVe does not sell personal information to third parties.

7. Confidentiality

DiCerVe shall take reasonable measures to maintain confidentiality of user information.

Access to sensitive data shall be restricted to authorized personnel, contractors and service providers strictly on a need-to-know basis.

All associated personnel may be subject to confidentiality obligations.

8. Data Security

We implement reasonable technical, administrative and organisational safeguards to protect information against:

• Unauthorized access

• Data breaches

• Misuse

• Loss or destruction

• Alteration

• Disclosure

Security measures may include:

• Secure servers

• Encryption technologies

• Access controls

• Password protection

• Monitoring systems

• Secure payment processing

However, no internet-based platform can guarantee absolute security.

9. User Responsibilities

Users are responsible for:

• Providing accurate information

• Maintaining confidentiality of login credentials

• Ensuring lawful submission of third-party data

• Obtaining necessary consent from employees, vendors or related parties before sharing their information with DiCerVe

Users shall not upload false, misleading, illegal or unauthorized information.

10. Consent for Verification

By submitting information for verification purposes, users represent and warrant that:

• They possess lawful authority to submit such information

• Necessary consent has been obtained from the concerned individual or entity

• Submission does not violate any law, privacy right or contractual obligation

DiCerVe shall not be liable for unauthorized submissions made by users.

11. Cookies and Tracking Technologies

DiCerVe may use cookies and related technologies for:

• Improving user experience

• Analytics

• Authentication

• Security

• Performance monitoring

• Marketing optimization

Users may disable cookies through browser settings; however, certain features may not function properly.

12. Data Retention

DiCerVe may retain information:

• For as long as necessary to provide services

• To comply with legal obligations

• To resolve disputes

• To enforce agreements

• For legitimate business purposes

Retention periods may vary depending on the nature of data and applicable legal requirements.

13. User Rights

Subject to applicable laws, users may have rights to:

• Access their information

• Request correction of inaccurate information

• Request deletion of certain data

• Withdraw consent where applicable

• Object to specific processing activities

• Request account closure

Such requests may be subject to verification and legal limitations.

14. Third-Party Services

The DiCerVe platform may contain links or integrations with third-party websites, tools or services.

DiCerVe is not responsible for the privacy practices, content or policies of third-party services.

Users are advised to review the privacy policies of such third parties independently.

15. Payment Information

Payments on the platform may be processed through third-party payment gateway providers.

DiCerVe does not directly store complete credit/debit card or banking information unless specifically required for lawful operational purposes.

Payment processing shall be subject to the terms and privacy policies of the relevant payment service providers.

16. Marketing Communications

Users may receive:

• Service-related communications

• Operational notifications

• Promotional communications

• Product updates

• Training and onboarding information

Users may opt out of promotional communications where applicable.

17. Children’s Privacy

DiCerVe services are intended for business and professional use.

The platform is not intended for individuals below 18 years of age.

DiCerVe does not knowingly collect personal information from minors.

18. Cross-Border Data Processing

Information may be processed, stored or accessed in jurisdictions outside the user’s state or country through cloud infrastructure or service providers.

By using the platform, users consent to such transfer and processing.

19. Compliance with Laws

DiCerVe shall endeavour to comply with applicable laws relating to:

• Data protection

• Information technology

• Cybersecurity

• Consumer protection

• Business compliance

Users are also responsible for ensuring their own legal compliance while using the platform.

20. Limitation of Liability

While DiCerVe takes reasonable steps to protect information, the Company shall not be liable for:

• Unauthorized access caused by user negligence

• Internet failures

• Third-party cyber attacks

• Force majeure events

• Actions of unauthorized third parties

To the maximum extent permitted by law, DiCerVe disclaims liability for indirect, incidental or consequential damages arising from use of the platform.

21. Indemnity

Users agree to indemnify and hold harmless DiCerVe, its directors, officers, employees, contractors and affiliates from claims, losses, damages or liabilities arising from:

• Unauthorized submission of information

• Violation of applicable laws

• Breach of this Privacy Policy

• Misuse of the platform

• Infringement of third-party rights

22. Changes to Privacy Policy

DiCerVe reserves the right to modify or update this Privacy Policy at any time.

Updated versions shall become effective upon publication on the website.

Users are encouraged to periodically review this Privacy Policy.

23. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India.

Any disputes arising in relation to this Privacy Policy shall be subject to the jurisdiction of the competent courts having jurisdiction over the registered office location of DiCerVe.

24. Contact Information

For any questions, concerns or requests relating to this Privacy Policy, users may contact:

DiCerVe

Email: mail@dicerve.com
Phone: +91 9895759579
Website: www.dicerve.com

DiCerVe

“Verify Before You Trust”